*smooch* (ldy) wrote,
*smooch*
ldy

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Not happy with new webcam :(

Dear Linda,

The camera you shipped me has a different lens than the one I ordered. It's not a big deal, but, for the record, they are not exactly the same.

However, the state the product was in is a big deal.

I opened the box and found contents damaged. Base was not attached to camera; in fact, it was completely separate area of packaging, loose. Camera itself appears to be scratched or cracked at bottom, is dirty, and shows use. Lens was rolling around in box, loose. Half of what may have been a connector from base to camera is in box, but not the other half (which leads me to believe that box was opened and resealed). Plastic that software and documentation was encased in was open.

This is not only not what I ordered, this is not new in box at all.

Please advise.

--[me]

At 05:13 PM 1/13/2003 -0800, you wrote:

My apologies, This 4.0 version must have been mixed in and I failed to notice. The camera itself is exactly the same, just released when AOL was at the earlier version. I can swap it if you like, but it should be just fine when you download the latest drivers.

Regards,

Linda

-----Original Message-----
From: Ldy
Sent: Monday, January 13, 2003 2:49 PM
To: Linda Lee
Subject: Re: web Cam

Received item today-- however, it was the older version (with "AOL 4.0" on the box), and not as advertised. Considering how specific you were in your auction, I am rather surprised.

Was there a reason for this change?

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2086185108&ssPageName=ADME:B:EOAB:US:6

--[me]
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